A price that grows with your fleet.
Choose the tier that fits your parcel volume. Transparent pricing, calibrated with you.
Starter
Custom quote
3,000 parcels included / month
Beyond quota: tiered pricing shared with your quote.
- ✓All 4 apps (manager, merchant, driver, customer)
- ✓Up to 5 users, 1 depot
- ✓Automatic route planning
- ✓Real-time tracking + scan at every step
- ✓Audited COD accounting
- ✓Email support (24h response)
Pro
Custom quote
15,000 parcels included / month
Beyond quota: tiered pricing shared with your quote.
- ✓Everything in Starter, plus:
- ✓Up to 5 depots, unlimited users
- ✓Public API + webhooks
- ✓Full white-label branding
- ✓Automated merchant payouts
- ✓Email + priority chat support
Enterprise
Custom quote
50,000+ parcels included / month
Beyond quota: tiered pricing shared with your quote, uncapped.
- ✓Everything in Pro, plus:
- ✓Unlimited depots + long-haul network
- ✓Advanced multi-objective VRP
- ✓99.9% contractual SLA
- ✓24/7 support + dedicated CSM
- ✓Dedicated team training and onboarding
Why this model
A flat fee that never slows you down.
Parcels, not seats
We bill per parcel, not per driver: hiring more drivers never costs more.
No cap
Unlike some competitors that cap optimization during peak season, DeliveryHub never cuts you off.
Calibrated with you
Every tier is calibrated with our team on your real volume, during a demo — not a self-service sign-up.
Detailed comparison
Every feature, tier by tier
Click each section to see what's included.
Apps & users▼
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| 4 apps (manager, merchant, driver, customer) | ✓ | ✓ | ✓ |
| Included users | 5 | Unlimited | Unlimited |
| Depots | 1 | 5 | Unlimited |
| White-label branding | Basic | Full | Full + dedicated subdomain |
Planning & solver▼
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Automatic route planning | ✓ | ✓ | ✓ |
| Multi-objective solver | Standard | Standard | Advanced + long-haul |
| Multi-depot | — | ✓ | yes (hub-and-spoke) |
| Pickup points (PUDO) | ✓ | ✓ | ✓ |
API & integrations▼
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Public REST API | — | ✓ | yes (higher rate limit) |
| Parcel webhooks | — | ✓ | ✓ |
| Shopify/WooCommerce connectors | — | ✓ | ✓ |
Audit & accounting▼
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Audited COD accounting | ✓ | ✓ | ✓ |
| Automated merchant payouts | — | ✓ | ✓ |
| Accounting export | ✓ | ✓ | ✓ |
Support & SLA▼
| Feature | Starter | Pro | Enterprise |
|---|---|---|---|
| Email support | 24h | Priority | 24/7 |
| Contractual SLA | Best effort | 99% | 99.9% |
| Automatic backups | ✓ | ✓ | ✓ |
Questions
You might be wondering…
How does onboarding work?+
You request a demo, our team sets up your account with you based on your real volume, and you start on the right tier — no self-service sign-up.
What happens if I exceed my parcel quota?+
Your parcels keep being processed normally. Each parcel beyond the quota is billed at your tier's rate, uncapped and with no service interruption.
Can I change tiers during the year?+
Yes, anytime. Upgrades are immediate (prorated), downgrades take effect at the next billing cycle.
What support do I get on Starter / Pro / Enterprise?+
Starter: email within 24h. Pro: email + priority chat. Enterprise: 24/7 support with a dedicated account manager.
Is my data secure?+
Your data is hosted on secure, high-performance servers, with strict isolation between each customer, encrypted connections, and daily backups.
How do I cancel my subscription?+
By contacting your account manager or our team — it's not a self-service action. Your data stays exportable for 90 days after cancellation.
Custom demo
Let's talk about your volume.
Our team gets back to you within 24 business hours with a costed pricing simulation.
Request a demo